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Olivia Chalmers

 

Embracing Conflict in Change

Ever been in a meeting where a key decision needs to be made and despite reservations around the room everyone just agrees with the boss! 

 

It's more common a situation than you think and sadly it is the result of our fear and discomfort with our ability to handle confrontation.

 

In this session we will look at some of the outcomes when disagreement and dialogue are avoided. How that plays into change which doesn't deliver value, often is stifled, protracted and at risk of failure. And what steps we can take to become more comfortable with points of potential friction between individuals and teams so that we can deliver change which is better supported, carries less risk and has a higher likelihood of being delivered and sustained.

Biography

I am a qualified Green Belt Lean Six Sigma Practitioner and hands-on APMPMQ Project Manager with skills and experience in identifying improvements and implementing changes in a structured, sustainable and output-driven way.  I am an energetic facilitator of Change, specialising in Process Improvement and Change Management with experience within Finance, Procurement, HR and Engineering / Operational teams.

PEOPLE POWER is an event series dedicated to people:  to skills, training, HR, employment and workplace productivity.  

 

The 2022 conference is designed to help you focus on The People Agenda - to provide you and your team with the knowledge and skills that you need to ensure your workforce thrives, to improve performance, increase productivity and to help you compete effectively in the new world. 

The conference takes place 23 June at Northumbria University, Newcastle.